Chicago Tribune: How to contact us for customer service and subscription questions — and much more

The Chicago Tribune, founded in 1847, is the largest newspaper in the Midwest.

Our mission is to deliver the truth every day. We bring you the stories that matter most, written without bias, so you can make informed decisions.


With our long history of Pulitzer Prize-winning journalism, the Tribune works to protect your interests, helps you navigate your daily life and tells the stories that connect you with the communities where you live and work.

Customer service and content

For customer service issues, including questions about your subscription or delivery, call 312-546-7900. You can report a missed delivery here.


Our newsroom is located at the Freedom Center, 560 W. Grand, in Chicago.

Email addresses for staff are listed on stories and on reporters’ author bios. Find suburban contacts here.

Do you have a digital version of the newspaper online?

Yes. To sign up for the eNewspaper, which is optimized to work on all your devices, click here. Learn more about signing up for the eNewspaper here.

How do I send in a letter to the editor?

Letters to the editor, of no more than 400 words, that follow our criteria are welcome and will be considered for publication or posting online. The preferred method is to email letters to or to fill out the form here that appears below our criteria.

Are obituaries available on

Both editorial obituaries and death notices are available.


Paid death notices placed through our Classified Advertising department may run for as many days as the family requests. Notices may include pertinent familial information and the date and time of a funeral service. For information on submitting a death notice, click here.

News obituaries are written by the staff of the Chicago Tribune.

Are there puzzles, games and comics on the site?

Yes, you can find games and puzzles here and comics here.

Do you have horoscopes on the site?

Yes, they can be found here.


How to subscribe

If you would like a subscription, please see our Unlimited Digital Access and Home Delivery offers.

You can subscribe to the paper-and-ink version here. Or, call 1-800-TRIBUNE (1-800-874-2863). The hearing impaired may call 1-312-222-1922 (TDD).

You can find answers to many subscription questions here.

What are the benefits of registration and subscriptions to the Chicago Tribune?

We offer a number of benefits, including complete digital access to content, newsletters, alerts and more.

Where can I purchase Chicago Tribune merchandise?


Please visit the Chicago Tribune Store here.

Using our photos or videos

Email about licensing requests.

Classified and advertising

Click here to see descriptions of the many advertising options available.

Meet the journalists on the Chicago Tribune masthead

Par Ridder is general manager of the Chicago Tribune Media Group with overall responsibility for news, opinion and business functions for the Chicago Tribune, six additional dailies, Chicago Magazine and 33 weeklies across the metropolitan area. Read his bio here.

  • Mitch Pugh, Executive Editor

Mitch Pugh is the executive editor at the Chicago Tribune.

Chris Jones is the editorial page editor at the Chicago Tribune. Read his bio here.

  • Phil Jurik, Director of Content, News

Phil Jurik is a director of content for news at the Chicago Tribune.

Amanda Kaschube is a director of content for sports and audience at the Chicago Tribune. Read her bio here and contact the sports department here.

Todd Panagopoulos is a director of content for visuals at the Chicago Tribune. Read his bio here.